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Airtel is one of the leading telecommunications companies in the world. It has a presence in more than 20 countries and provides services such as mobile communications, fixed line telephony and broadband internet access.

The company was founded in 1995 and since then it has gone on to become one of the major players in the global telecommunications sector. This article will provide an overview of Airtel’s history, business model, product offerings and its geographical reach.

The company has made significant investments in technology over the years to stay ahead of its competition. It has also invested heavily in network infrastructure and customer service quality. Airtel’s success can be attributed to the fact that it offers customers a range of products and services at competitive prices.

Furthermore, its customer service departments are well-equipped to handle any queries or complaints from customers quickly and efficiently.

Overall, Airtel is a leader in the global telecommunications industry with a wide range of products, services and geographical reach. In this article we will look at Airtel’s history, business model, product offerings and its presence across different countries across the globe.


Airtel, formally known as Bharti Airtel Limited, is an Indian multinational telecommunications company based in Delhi. It was founded in 1995 by Sunil Bharti Mittal and operates mainly in India, Bangladesh, and 17 African countries. The company is the largest mobile network operator in India with over 400 million subscribers as of May 2020. It also offers landline services and digital television services.

Airtel has been recognized for its successful business strategies that have enabled it to become one of the world’s leading telecommunication companies. In 2001, Airtel became the first private operator to launch a GSM-based mobile service in India.

This was followed by their acquisition of some operations from Zain Group in 2010 which made them the third-largest mobile network provider in the world at the time. In addition, they have also invested heavily in fiber-optic cables and 4G LTE networks which has helped them expand their coverage into rural parts of India where other networks may not be available.

The company has grown significantly since its founding, with revenue increasing from $1 billion US dollars (USD) annually to over $14 billion USD annually as of 2019. This makes Airtel one of the most successful businesses in India and around the world.

Mobile Services

Having established its place in the history of telecommunications, airtel has become a major player in the mobile services sector. Its offerings embrace a range of technologies including 2G, 3G and 4G, as well as VoLTE (Voice over Long Term Evolution).

Within its 2G network, Airtel is further divided into GSM and CDMA services. These networks enable customers to take advantage of various types of communication such as voice calls, short messaging services (SMS) and multimedia messaging services (MMS).

Airtel also offers 3G and 4G mobile data services. 3G technology facilitates high speed data transmission for applications such as video streaming or internet surfing. On the other hand, 4G technology provides even faster speeds for a more seamless experience when browsing websites or downloading large files.

Moreover, Airtel has introduced VOLTE which allows customers to make voice calls via the same network that supports their data connection.

Airtel’s innovative approach to mobile services has enabled it to remain competitive in the market and provide its customers with reliable products and services.

The company continues to aggressively expand its network coverage across India while offering some of the most competitive plans available in terms of pricing and features. With its commitment to staying ahead of the curve in terms of technological advancements, Airtel is poised to remain at the forefront of India’s telecom industry for many years to come.

Internet Services

Airtel offers a variety of internet services for both residential and business customers. Residential services include fixed broadband, mobile broadband, and pay-as-you-go solutions.

On the fixed broadband front, Airtel provides high-speed internet access through its FTTx, copper wire, and Wi-Fi networks. Customers can avail speeds up to 1GBps with unlimited data packages. For the mobile segment, the company offers 4G LTE services with speeds ranging from 10 Mbps to 50 Mbps at attractive prices.

Business customers are provided dedicated enterprise solutions such as corporate leased lines and point-to-point links that ensure reliable connectivity and secure data transmission.

Airtel also offers managed network services such as virtual private networks (VPN) and secure web gateways that help businesses protect their digital assets from cyber threats. Additionally, the company has a wide range of cloud computing solutions tailored specifically to meet the needs of enterprises in different industry verticals.

Airtel’s comprehensive suite of internet services is designed to offer superior performance and enhanced customer experience at competitive rates. The company’s customer service team is available round the clock to provide assistance with installation, troubleshooting, and technical support in case of any queries or issues.

Digital Tv Services

Airtel provides a variety of digital TV services to its customers. These services include the Airtel Digital TV service, which allows customers to access more than 600 channels and services in both standard definition and high definition formats.

The service also provides access to interactive applications such as games, quizzes, and other entertainment options. Additionally, the service allows customers to record shows using the Airtel Digital TV recorder.

The Airtel Digital TV service also offers customers access to on-demand content such as movies, TV shows, sports highlights, music videos and more. Customers can easily access this content with simple push button navigation and search functionality. Furthermore, the service offers exclusive content from partner networks such as HBO and Star Sports.

Airtel Digital TV also provides customers with access to regional language programming from around India. This includes regional news channels as well as regional entertainment channels in languages like Tamil, Telugu, Kannada and Malayalam. Additionally, the service includes international channels in multiple languages including English and Chinese.

Network Coverage & Quality

Airtel is one of India’s largest telecom providers, with a national coverage of almost all areas. Its network services are spread across 22 telecom circles and 3G coverage in 18 circles. Its 4G services are available in 15 circles, with the highest data speeds.

The network provides a high-speed mobile internet experience with up to 21 Mbps download speed on 3G and up to 42 Mbps on 4G connections. It has also launched its Voice over LTE (VoLTE) technology for HD calling over 4G networks.

To ensure quality of service, Airtel provides 24×7 customer service support through toll free numbers, email and live chat. It also offers a variety of value added services like call forwarding, caller tunes and international roaming options.

Additionally, it runs various campaigns from time to time to increase customer satisfaction levels and improve overall quality of service delivered by its network.

Airtel has consistently invested in building its own fiber infrastructure for better coverage quality and performance. This combined with advanced technologies such as Carrier Aggregation enables delivery of faster data speeds and better voice clarity than competing telecom players in the Indian market. Overall, Airtel provides an excellent network coverage and quality that helps it remain competitive in the industry.

Tariff Plans & Offers

Airtel offers a variety of tariff plans and offers to its customers. These plans offer benefits such as unlimited calling, free data, cashback and discounts on purchases. The plans are designed to cater to the needs of different kinds of customers. Airtel’s prepaid tariff plans start from Rs 799 and go up to Rs 1999 per month.

These plans provide unlimited calling, free data and other features such as discounted rates for international calls, reduced roaming charges and so on. The post-paid tariff plans are also competitively priced and include features such as unlimited voice calls, free data and international roaming.

The company also offers special packages for students which include discounted tariffs and attractive offers. Additionally, it provides an array of discounted vouchers for select services such as online shopping, movie tickets and music streaming subscriptions. Airtel also offers exclusive deals with various partners such as Amazon Prime Video and Zomato to its customers.

Airtel’s tariff plans have been designed to meet the needs of all types of customers while providing them with the best value for their money. The company has a wide range of options in terms of pricing, features and benefits that make it an attractive choice for customers looking for a reliable telecom service provider.

Customer Care & Support

Airtel offers a variety of customer care and support services:

  • 24/7 customer care helpline
  • Online Chat Support
  • Complaint resolution services
  • Airtel Care Centers for in-person assistance
  • Interactive voice response (IVR) system to fix common issues.

Airtel’s customer care helpline is available round the clock, providing quick and reliable assistance to customers. The online chat support helps customers with their queries and issues in real-time. It also provides step-by-step guidance on how to use products and services offered by Airtel.

Furthermore, customers can avail complaint resolution services via email or online form submission. This ensures that all complaints are addressed promptly and effectively.

In addition, the company has established Airtel Care Centers, where customers can visit for in-person assistance regarding any of their queries or complaints. Customers can also use the interactive voice response (IVR) system to resolve more common issues quickly. The IVR allows them to obtain information about products and services without having to contact an agent directly.

Airtel provides a wide range of customer care and support options, ensuring that its customers have access to reliable help whenever they need it.

Payment Options & Cashback Schemes

Airtel offers its users a variety of payment options. These include credit/debit cards, net banking, and digital wallets. The platform also allows customers to avail cashback on select transactions.

The cashback is provided in the form of an e-voucher that can be used for prepaid recharges and DTH recharge. Airtel also offers wallet-specific cashback offers that are available to customers with Airtel Payments Bank Wallet or any other third-party wallet.

Apart from these payment options, Airtel also provides loyalty benefits to its users through the MyAirtel app. Through this app, users can earn points which can be redeemed against rewards such as free data packs and discounts on recharges.

Additionally, the company has partnered with several banks to provide exclusive discounts and offers to their customers. This includes instant discounts on utility payments such as electricity bills and mobile recharges.

Airtel’s payment options and cashback schemes provide customers with convenience while saving them money in the process. By offering secure and easy-to-use payment methods along with attractive loyalty benefits, the platform ensures a seamless experience for its customers.

Airtel Money Service

One of the most popular payment options and cashback schemes for mobile users is Airtel Money Service. This service allows Airtel customers to make payments, transfer money, pay bills, buy products and services and more. This service is available in multiple countries and provides a secure platform for online payments. It also offers discounts and other benefits to customers who use this service.

Airtel Money Service is a prepaid wallet that enables customers to securely store their money in an online account and use it to make payments. Customers can easily recharge their wallets with either cash or bank transfers.

They can also withdraw their funds from the wallet at any time. In addition to this, customers can avail various discounts and special deals when using the Airtel Money Service. For example, customers get 5% discount on bill payments made through the Airtel Money Service Wallet. Customers can also earn 10% cashback when they shop using the Airtel Money Service wallet.

The Airtel Money Service also enables customers to transfer funds between different wallets as well as bank accounts without any additional charges or hidden costs.

Furthermore, it features time-saving features such as auto-payments for recurring bills which eliminates the need for manual processing of payments every month. All these features make it easy for users to manage their finances quickly and conveniently while enjoying some exclusive benefits offered by the Airtel Money Service Wallet.

Business Solutions

Airtel provides business solutions to help their customers streamline their operations, improve efficiency and maximize profits. These services allow businesses to manage their finances, make payments, send invoices and keep track of customer information. Airtel’s business solutions also provide users with access to a range of tools such as analytics, customer satisfaction surveys and customer relationship management (CRM).

The company’s business solutions are tailored to the specific needs of each individual business. They offer a variety of services such as cloud computing, enterprise mobility, system integration and custom applications.

The company also offers a number of value-added services including virtualization, security and data backup. Additionally, Airtel provides its customers with technical support for any questions or problems that arise during the implementation of the business solution.

Airtel strives to provide its customers with reliable services that meet their needs and help them succeed in an ever-changing market. Through its comprehensive suite of business solutions customers can optimize their operations while improving customer service and increasing profitability.

Special Deals & Discounts

Airtel offers special deals and discounts to its customers in order to make their services more attractive. These deals and discounts are designed to give customers the most value for their money, as well as providing them with the opportunity to purchase products at a discounted rate.

The following table outlines some of Airtel’s current promotions:

Unlimited Data Pack500 GB data per month10% Off
Roaming PacksInternational roaming packs20% Off
Pre-paid RechargesAll pre-paid recharges above Rs.100/-5% Cashback
Post-paid PlansUnlimited calls, SMS & data plans for post-paid users25% Off on first bill payment

Airtel also provides its users with exclusive offers such as cashback rewards on selected purchases and additional bonus points when they use Airtel payments bank. Additionally, they have an ongoing referral program that encourages existing customers to invite new ones, thereby increasing their customer base.

These incentives help Airtel remain competitive in the market and provide customers with value for money services.

Customers can take advantage of these various offers and discounts by logging into their account online or through the Airtel app. They can also keep up-to-date on all promotional activities by subscribing to Airtel’s newsletter which provides timely updates about new deals, special offers and coupon codes available on their website. Furthermore, customers can find out more information about specific promotions by calling Airtel’s customer care number or visiting them in store.

By offering special deals and discounts, Airtel is able to remain competitive in the market while still providing its customers with excellent value for money services. With a variety of promotional activities available, it is easy for customers to take advantage of these offers and save money while purchasing Airtel products or services.

International Services

With regard to special deals and discounts, customers of Airtel can now take advantage of the company’s international services. Airtel is a leading provider of global telecommunications services, allowing customers to stay connected while they are abroad.

Through its wide range of international services, Airtel provides customers with access to superior quality coverage in over 200 countries across the world.

Airtel’s most popular international service is its roaming package. The roaming package allows customers to make calls, send SMS messages and access data on their mobile device while travelling abroad.

Customers have the option of selecting from a variety of roaming packages that offer different levels of coverage for different regions. In addition, customers can also purchase add-ons such as call forwarding and voicemail services which can be activated remotely without having to return to their home country.

For those who wish to stay connected with friends and family back home, Airtel offers an array of international calling plans. These plans allow customers to make calls at discounted rates when calling landlines or mobiles in various countries around the world.

All these plans are flexible and cost-effective, making them suitable for both short-term and long-term use. With its comprehensive range of international services, Airtel helps customers stay in touch with loved ones no matter where they are located.

Latest Innovations

Airtel, a leading mobile and digital services provider, has been at the forefront of innovation across India. It has continually pushed the boundaries of technology to deliver world-class services and experiences to its customers. Recently, Airtel launched several new products and services that are revolutionizing the industry.

The first innovative product introduced is Airtel Xstream Fiber, a high-speed broadband connection with speeds up to 1 Gbps and unlimited data. This service also comes bundled with an Airtel Xstream Box that offers access to more than 500 channels along with over 10,000 movies and shows in HD quality.

Additionally, users have access to Android TV apps such as Netflix and Prime Video which further expands their entertainment options.

Another noteworthy innovation from Airtel is its 5G network that promises faster speeds and lower latency than 4G networks. With this network, it offers a suite of 5G services such as streaming video on demand, cloud gaming platforms, virtual reality applications, real-time remote diagnostics among others.

The company is also working on introducing 5G enabled devices like phones and smart home appliances in the near future.

Airtel’s latest innovations have helped it stay ahead of competition while providing world-class experiences to its customers. These products and services are geared towards making life simpler for users while providing them with greater convenience and choice when it comes to accessing digital content.

Corporate Social Responsibility Initiatives

Airtel, one of the leading telecommunications companies in India, has made Corporate Social Responsibility (CSR) initiatives a priority. As part of their commitment to serve the communities in which they operate, Airtel has various CSR projects that support education, health and social welfare.

Airtel’s flagship CSR project is the ‘Airtel Schools Program’. This program provides basic infrastructure and facilities such as educational material, healthcare and nutrition to underprivileged children in rural areas.

It also offers scholarships and teacher training programs to help promote quality education in these areas. Airtel also supports local NGOs working towards providing educational opportunities for disadvantaged children.

In addition to this, Airtel also works with local governments and other stakeholders to build better communication networks in remote areas of the country. These initiatives provide access to basic services such as healthcare and banking which are especially beneficial for those living in rural communities where access to these services is limited or non-existent.

Airtel’s CSR initiatives have had a positive impact on many lives across India. The company’s focus on education, health care and social welfare has enabled them to make a substantial difference in the lives of those living in underserved communities throughout India.

Awards & Recognition

Airtel has earned numerous awards and recognition in the telecom industry. In 2019, Airtel was named the ‘Best Telecom Brand’ at the prestigious Economic Times Best Brands Awards. The award was based on a survey of more than 10,000 customers across India. Airtel also won ‘Mobile Network of the Year’ at the 2018 Global Mobile Awards for its 4G network’s performance.

Airtel has been consistently recognised for its customer service initiatives over the years and in 2020, it won two awards at the GSM Association’s annual Global Mobile Awards – ‘Best Customer Service Initiative’ and ‘Best Use of AI/ML’. The company also won ‘Best Digital Transformation Award’ at the 2019 AfricaCom Awards for successfully transforming its customer journey with digital initiatives.

In addition to these awards, Airtel has been credited with numerous other accolades such as being ranked as India’s No. 1 telecom operator by Ookla Speedtest multiple times, being voted as India’s most trusted telecom brand by Brand Equity-Nielsen survey, and winning ‘Most Creative Campaign’ award at Cannes Lions International Festival of Creativity.

Frequently Asked Questions

What Is The Average Speed Of Airtel’s Network?

The average speed of a network is an important factor to consider when selecting a service provider. It directly impacts the quality of service, as well as the performance and reliability of the connection. There are several factors that influence how fast a network runs, such as:

  • Network infrastructure:
  • physical infrastructure
  • software updates
  • Network capacity:
  • bandwidth availability
  • number of users on the network at any given time

Airtel’s network provides excellent speeds with reliable coverage throughout India. It has invested heavily in its infrastructure to ensure that their customers get seamless access to high-speed internet and other services. The company also employs advanced technologies such as 4G/LTE, VoLTE, and VoWiFi to further enhance their offerings.

Airtel’s network has achieved average download speeds of up to 24 Mbps and upload speeds of up to 8 Mbps in some areas. Additionally, Airtel claims it has a latency rate as low as 5 ms for downloading data from its servers. These impressive figures demonstrate that Airtel is committed to provide its users with the best possible experience when using their services.

In addition to these technological advancements, airtel also offers various packages tailored for different types of users which enable them to select the most suitable plan according to their needs and budget.

This ensures that every user can get maximum value out of their subscription while still enjoying top-notch performance from Airtel’s network. Furthermore, Airtel also provides round-the-clock customer service support which helps resolve any issues or queries quickly and efficiently. All these features make Airtel one of the most reliable options for getting high-speed internet access in India today.

How Do I Set Up An Airtel Money Service Account?

Setting up an Airtel Money Service account is a relatively straightforward process. It is necessary to have the Indian mobile number associated with the Airtel service, as well as valid identification documents such as an Aadhaar card or voter ID card. It is also recommended to have a valid address proof document. After these requirements are met, one can register for the service using an Airtel Money app or by visiting a nearby Airtel store.

Once registered, users will be required to create a four-digit MPIN code that will be used for transactions and for logging in to the application. This should be kept confidential and not shared with anyone else.

Additionally, users may need to provide their bank account details if they wish to link them to their Airtel Money account. This allows them to transfer money from their bank accounts using the Airtel Money service.

The next step is to add money into the user’s wallet which can then be used for making payments online or at brick-and-mortar stores. The money can be added through various methods including net banking, debit cards, credit cards and UPI payment gateways. Once all this information is provided and the wallet is active, users are ready to begin using their Airtel Money service account.

Are There Any Limits On The Amount Of Cashback I Can Receive?

Cashback is an increasingly popular way to incentivize customers, with many companies offering it as a reward for making purchases or signing up for services. Airtel Money is no exception, as they offer cashback rewards as part of their service. This raises the question: are there any limits on the amount of cashback people can receive?

The answer to this question depends on the type of purchase and the terms and conditions associated with it. Generally speaking, cashback rewards are limited by the amount spent in a specific transaction or period.

For example, if someone spends $100 on an Airtel Money purchase, they may be eligible for a maximum of $20 in cashback rewards. In addition, some purchases may not be eligible for cashback at all, such as utility payments or certain types of transactions.

It is important to note that Airtel Money reserves the right to limit or change their cashback offerings at any time. Therefore, customers should regularly check the terms and conditions associated with each purchase before committing to a transaction so that they know what to expect in terms of potential rewards.

Customers should also be aware of any changes made by Airtel Money regarding their cashback policy and adjust their spending accordingly.

What Are The International Roaming Charges?

International roaming charges can vary greatly depending on the country of destination. For example, many countries have different rates for incoming and outgoing calls, as well as different taxes and fees that may apply. Additionally, data usage while roaming internationally can be expensive since it is charged in megabytes or gigabytes, rather than minutes like domestic plans.

Airtel offers a variety of international roaming plans to suit customers’ needs. They include daily, weekly, and monthly plans that offer call and data benefits at discounted prices. Additionally, Airtel also provides add-on packs which allow customers to extend their existing plan’s validity period or purchase additional call and data benefits.

It is important for customers to be aware of the various international roaming charges they might incur while travelling abroad. By understanding their available options and selecting the most suitable plan, they can minimize the amount of money spent on international roaming charges while enjoying convenient access to communication services in foreign destinations.

Does Airtel Provide Any Special Deals For Students?

International roaming can be costly for students travelling abroad, particularly when staying in a foreign country for an extended period. As such, it is important to consider whether mobile providers offer special deals to help lower these costs. This paper will discuss whether airtel provides any special deals for students.

In order to identify the type of deals offered by airtel, it is necessary to examine the company’s website and any applicable promotional material available. Upon review, it appears that airtel does provide discounts and promotions for students.

For example, users may be able to access discounted plans or promotions relating to data packages, text messages and calls when abroad. These discounts are typically advertised via the company’s website or social media platforms.

It is also worth noting that airtel offers various roaming packages which enable customers to make use of their service in over 200 countries worldwide. With these packages, customers can benefit from unlimited local calling minutes, discounted rates on international calls and data usage while abroad.

Furthermore, there are no extra charges upon returning home from a trip overseas which could provide further savings for those travelling on a budget.

Therefore, airtel does seem to offer special deals for students in terms of international roaming charges as well as other promotional offers that could help reduce costs associated with travelling abroad.


Airtel is a well-known telecommunications company in India, providing services to millions of customers across the country. This article has discussed the average speed of Airtel’s network, how to set up an Airtel Money Service account, any limits on cashback that can be received, international roaming charges, and special deals available for students.

The average speed of Airtel’s network is impressive and will meet most customers’ needs. Setting up an Airtel Money Service account is easy and convenient for customers who wish to make payments online or via their mobile phones.

There are no limits on the amount of cashback that can be received from using the service and international roaming charges are reasonable. Special deals are also available for students wanting to use the service, making it even more attractive.

In conclusion, it is clear that Airtel offers a reliable network with reasonable speeds and many beneficial services for its customers. The ability to set up an Airtel Money Service account makes payments much simpler and cashback rewards encourage loyalty. International roaming charges do not have to be expensive when using the service, while discounts are available for students as well. All in all, Airtel provides a comprehensive range of excellent services which make them one of the leading telecommunications companies in India today.